{"id":698,"date":"2026-03-26T11:29:31","date_gmt":"2026-03-26T14:29:31","guid":{"rendered":"https:\/\/ufpr.br\/transparencia\/?page_id=698"},"modified":"2026-09-30T07:18:38","modified_gmt":"2026-09-30T10:18:38","slug":"sic","status":"publish","type":"page","link":"https:\/\/ufpr.br\/transparencia\/sic\/","title":{"rendered":"Servi\u00e7o de Informa\u00e7\u00e3o ao Cidad\u00e3o (SIC)"},"content":{"rendered":"\n<div style=\"width: 100%;max-width: 1200px;margin: 20px auto;background-color: #ffffff;border-radius: 16px;overflow: hidden;font-family: system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif;color: #334155\">\n\n  <!-- Corpo do Card -->\n  <div style=\"background-color: #f8fafc;padding: 32px 32px\">\n\n    <!-- Alerta de Aten\u00e7\u00e3o (Largura Total) -->\n    <div style=\"background-color: #fef2f2;border: 1px solid #fecaca;border-radius: 10px;padding: 18px 24px;text-align: center\">\n      <p style=\"margin: 0;color: #991b1b;font-size: 15px;font-weight: 700;line-height: 1.5\">\n        \u26a0\ufe0f Aten\u00e7\u00e3o! Este setor n\u00e3o se confunde com o Servi\u00e7o de Telefonia e Servi\u00e7o de Atendimento ao Cliente\/Consumidor (SAC)!\n      <\/p>\n      <p style=\"margin: 6px 0 0 0;color: #7f1d1d;font-size: 14px;line-height: 1.5\">\n        D\u00favidas relativas ao ensino, pesquisa, entre outros, favor contatar diretamente a unidade ou setor respons\u00e1vel.\n      <\/p>\n    <\/div>\n\n  <\/div>\n\n<\/div>\n\n\n\n<div style=\"background-color: #f8f9fa;border: 1px solid #dcdfe3;border-left: 5px solid #004a80;border-radius: 6px;padding: 24px;margin: 24px 0;font-family: system-ui, -apple-system, sans-serif;color: #2c3e50\">\n  <h3 style=\"margin-top: 0;margin-bottom: 12px;font-size: 1.15rem;color: #004a80;font-weight: 700;align-items: center;gap: 8px\">\n    Sobre esta se\u00e7\u00e3o\n  <\/h3>\n  <p style=\"margin: 0 0 12px 0;line-height: 1.6;font-size: 0.98rem;color: #4a5568\">\nNesta se\u00e7\u00e3o, s\u00e3o divulgadas informa\u00e7\u00f5es sobre o Servi\u00e7o de Informa\u00e7\u00e3o ao Cidad\u00e3o (SIC), pertinentes ao seu funcionamento, localiza\u00e7\u00e3o e dados de contato no \u00e2mbito da Universidade Federal do Paran\u00e1.\nPara atender ao disposto na Lei n\u00ba 12.527, de 18 de novembro de 2011 (Lei de Acesso \u00e0 Informa\u00e7\u00e3o), esta p\u00e1gina destina-se a divulgar informa\u00e7\u00f5es sobre a Universidade Federal do Paran\u00e1, assegurando a gest\u00e3o transparente, a prote\u00e7\u00e3o de dados e o amplo acesso \u00e0 informa\u00e7\u00e3o p\u00fablica.\n  <\/p>\n  <details style=\"background-color: #ffffff;border: 1px solid #e2e8f0;border-radius: 4px;padding: 10px 14px\">\n    <summary style=\"font-size: 0.88rem;color: #004a80;font-weight: 600;cursor: pointer\">\n      Saiba mais sobre os direitos de acesso e conte\u00fados dispon\u00edveis\n    <\/summary>\n    <div style=\"margin-top: 10px;font-size: 0.88rem;color: #475569;line-height: 1.6\">\n      <p style=\"margin: 0 0 8px 0\"><strong>Direitos assegurados ao cidad\u00e3o:<\/strong><\/p>\n      <ul style=\"margin: 0 0 12px 0;padding-left: 20px\">\n        <li>Orienta\u00e7\u00e3o sobre procedimentos e locais de acesso \u00e0s informa\u00e7\u00f5es;<\/li>\n        <li>Informa\u00e7\u00f5es contidas em registros, documentos e acervos p\u00fablicos ou custodiados;<\/li>\n        <li>Informa\u00e7\u00e3o prim\u00e1ria, \u00edntegra, aut\u00eantica e atualizada;<\/li>\n        <li>Dados sobre gest\u00e3o patrimonial, utiliza\u00e7\u00e3o de recursos, licita\u00e7\u00f5es e contratos;<\/li>\n        <li>Acompanhamento de programas, projetos, metas, indicadores e relat\u00f3rios de auditoria.<\/li>\n      <\/ul>\n      <p style=\"margin: 0 0 8px 0\"><strong>Informa\u00e7\u00f5es disponibilizadas nesta p\u00e1gina:<\/strong><\/p>\n      <ul style=\"margin: 0;padding-left: 20px\">\n        <li>Estrutura organizacional, compet\u00eancias, contatos e hor\u00e1rios de atendimento;<\/li>\n        <li>Repasses, transfer\u00eancias financeiras e registros de despesas;<\/li>\n        <li>Procedimentos licitat\u00f3rios, editais, resultados e contratos celebrados;<\/li>\n        <li>Acompanhamento de a\u00e7\u00f5es, obras e respostas \u00e0s perguntas frequentes.<\/li>\n      <\/ul>\n    <\/div>\n  <\/details>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"background-color: #fafafa;border-top: 3px solid #004a80;border-right: 1px solid #e2e8f0;border-bottom: 1px solid #e2e8f0;border-left: 1px solid #e2e8f0;border-radius: 4px;padding: 20px 24px;font-family: system-ui, -apple-system, sans-serif;margin-bottom: 16px\">\n  <h4 style=\"margin: 0 0 12px 0;font-size: 1.05rem;color: #004a80;font-weight: 700;text-transform: uppercase\">\n    Servi\u00e7o de Informa\u00e7\u00e3o ao Cidad\u00e3o (SIC) &#8211; Atendimento\n  <\/h4>\n\n  <h5 style=\"margin: 0 0 6px 0;font-size: 0.9rem;color: #1e293b;font-weight: 600;text-transform: uppercase\">\n    Localiza\u00e7\u00e3o\n  <\/h5>\n  <p style=\"margin: 0 0 12px 0;font-size: 0.95rem;color: #334155;line-height: 1.5\">\n    Rua XV de Novembro, 1299 \u2013 T\u00e9rreo &#8211; Edif\u00edcio Dom Pedro II (entrada pelo acesso lateral) &#8211; Centro &#8211; Curitiba \u2013 PR<br>\n    CEP 80060-000\n  <\/p>\n\n  <h5 style=\"margin: 0 0 6px 0;font-size: 0.9rem;color: #1e293b;font-weight: 600;text-transform: uppercase\">\n    Hor\u00e1rio de Atendimento ao P\u00fablico\n  <\/h5>\n  <p style=\"margin: 0 0 12px 0;font-size: 0.95rem;color: #334155\">\n    Segunda a sexta-feira, das 8h30 \u00e0s 11h e das 12h \u00e0s 17h.\n  <\/p>\n\n  <h5 style=\"margin: 0 0 6px 0;font-size: 0.9rem;color: #1e293b;font-weight: 600;text-transform: uppercase\">\n    Canais de Contato\n  <\/h5>\n  <ul style=\"margin: 0 0 12px 0;padding-left: 20px;color: #334155;font-size: 0.95rem;line-height: 1.6\">\n    <li><strong>Telefone:<\/strong> (41) 3360-5099<\/li>\n    <li><strong>E-mail:<\/strong> <a href=\"mailto:sic@ufpr.br\" style=\"color: #004a80;text-decoration: underline\">sic@ufpr.br<\/a> (apenas para orienta\u00e7\u00e3o e esclarecimentos de d\u00favidas)<\/li>\n  <\/ul>\n\n  <h5 style=\"margin: 0 0 6px 0;font-size: 0.9rem;color: #1e293b;font-weight: 600;text-transform: uppercase\">\n    Servidores Respons\u00e1veis pelo SIC\n  <\/h5>\n  <ul style=\"margin: 0;padding-left: 20px;color: #334155;font-size: 0.95rem;line-height: 1.6\">\n    <li>Ana Moratelli<\/li>\n    <li>Carolina Bagattolli<\/li>\n    <li>Norton Nohama<\/li>\n    <li>Viviane Oliveira<\/li>\n    <li>William Moreira<\/li>\n  <\/ul>\n<\/div>\n\n\n\n<div style=\"background-color: #fafafa;border-top: 3px solid #004a80;border-right: 1px solid #e2e8f0;border-bottom: 1px solid #e2e8f0;border-left: 1px solid #e2e8f0;border-radius: 4px;padding: 20px 24px;font-family: system-ui, -apple-system, sans-serif;margin-bottom: 16px\">\n  <h4 style=\"margin: 0 0 12px 0;font-size: 1.05rem;color: #004a80;font-weight: 700;text-transform: uppercase\">\n    Relat\u00f3rios Estat\u00edsticos e Avalia\u00e7\u00e3o da LAI\n  <\/h4>\n  <ul style=\"margin: 0;padding-left: 20px;color: #334155;font-size: 0.95rem;line-height: 1.6\">\n    <li style=\"margin-bottom: 6px\">\n      <a href=\"https:\/\/centralpaineis.cgu.gov.br\/visualizar\/lai\" target=\"_blank\" rel=\"noreferrer noopener\" style=\"color: #004a80;text-decoration: underline;font-weight: 600\">\n        Painel Lei de Acesso \u00e0 Informa\u00e7\u00e3o (CGU)\n      <\/a>\n    <\/li>\n    <li style=\"margin-bottom: 4px\">\n      <a href=\"https:\/\/ufpr.br\/transparencia\/wp-content\/uploads\/sites\/24\/2026\/06\/Relatorio-AMLAI-2022.pdf\" target=\"_blank\" rel=\"noreferrer noopener\" style=\"color: #004a80;text-decoration: underline\">\n        Relat\u00f3rio de Monitoramento e Avalia\u00e7\u00e3o da Implementa\u00e7\u00e3o da LAI 2022\n      <\/a>\n    <\/li>\n    <li style=\"margin-bottom: 4px\">\n      <a href=\"https:\/\/ufpr.br\/transparencia\/wp-content\/uploads\/sites\/24\/2026\/06\/Relatorio-AMLAI-2023.pdf\" target=\"_blank\" rel=\"noreferrer noopener\" style=\"color: #004a80;text-decoration: underline\">\n        Relat\u00f3rio de Monitoramento e Avalia\u00e7\u00e3o da Implementa\u00e7\u00e3o da LAI 2023\n      <\/a>\n    <\/li>\n    <li style=\"margin-bottom: 4px\">\n      <a href=\"https:\/\/ufpr.br\/transparencia\/wp-content\/uploads\/sites\/24\/2026\/06\/Relatorio-AMLAI-2024.pdf\" target=\"_blank\" rel=\"noreferrer noopener\" style=\"color: #004a80;text-decoration: underline\">\n        Relat\u00f3rio de Monitoramento e Avalia\u00e7\u00e3o da Implementa\u00e7\u00e3o da LAI 2024\n      <\/a>\n    <\/li>\n  <\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"background-color: #fafafa;border-top: 3px solid #004a80;border-right: 1px solid #e2e8f0;border-bottom: 1px solid #e2e8f0;border-left: 1px solid #e2e8f0;border-radius: 4px;padding: 20px 24px;font-family: system-ui, -apple-system, sans-serif;margin-bottom: 16px\">\n  <h4 style=\"margin: 0 0 12px 0;font-size: 1.05rem;color: #004a80;font-weight: 700;text-transform: uppercase\">\n    Autoridade de Monitoramento da LAI\n  <\/h4>\n  <p style=\"font-size: 0.9rem;color: #64748b;margin: 0 0 8px 0\">\n    Autoridade da UFPR respons\u00e1vel pelo monitoramento da implementa\u00e7\u00e3o da Lei de Acesso \u00e0 Informa\u00e7\u00e3o no \u00e2mbito do \u00f3rg\u00e3o:\n  <\/p>\n  <p style=\"margin: 0;font-size: 0.95rem;color: #1e293b;line-height: 1.5\">\n    <strong>Carolina Bagattolli<\/strong> \u2013 Professora do Magist\u00e9rio Superior<br>\n    <a href=\"http:\/\/lattes.cnpq.br\/9814780599005355\" target=\"_blank\" rel=\"noreferrer noopener\" style=\"color: #004a80;text-decoration: underline;font-weight: 600\">\n      Acessar Curr\u00edculo Lattes\n    <\/a>\n  <\/p>\n<\/div>\n\n\n\n<div style=\"background-color: #fafafa;border-top: 3px solid #004a80;border-right: 1px solid #e2e8f0;border-bottom: 1px solid #e2e8f0;border-left: 1px solid #e2e8f0;border-radius: 4px;padding: 20px 24px;font-family: system-ui, -apple-system, sans-serif;margin-bottom: 16px\">\n  <h4 style=\"margin: 0 0 12px 0;font-size: 1.05rem;color: #004a80;font-weight: 700;text-transform: uppercase\">\n    Solicita\u00e7\u00e3o de Acesso \u00e0 Informa\u00e7\u00e3o\n  <\/h4>\n  <p style=\"font-size: 0.9rem;color: #334155;margin: 0 0 12px 0;line-height: 1.5\">\n    Sistema de Solicita\u00e7\u00e3o de Acesso \u00e0 Informa\u00e7\u00e3o do Poder Executivo Federal, disponibilizado pela Controladoria-Geral da Uni\u00e3o (CGU):\n  <\/p>\n\n  <ul style=\"margin: 0 0 16px 0;padding-left: 20px;color: #334155;font-size: 0.95rem;line-height: 1.6\">\n    <li style=\"margin-bottom: 4px\">\n      <a href=\"https:\/\/falabr.cgu.gov.br\/\" target=\"_blank\" rel=\"noreferrer noopener\" style=\"color: #004a80;text-decoration: underline;font-weight: 600\">\n        Plataforma Integrada de Ouvidoria e Acesso \u00e0 Informa\u00e7\u00e3o (Fala.BR)\n      <\/a>\n    <\/li>\n    <li style=\"margin-bottom: 4px\">\n      <a href=\"https:\/\/www.gov.br\/acessoainformacao\/pt-br\" target=\"_blank\" rel=\"noreferrer noopener\" style=\"color: #004a80;text-decoration: underline\">\n        Informa\u00e7\u00f5es sobre o sistema\n      <\/a>\n    <\/li>\n  <\/ul>\n\n  <h5 style=\"margin: 0 0 8px 0;font-size: 0.95rem;color: #1e293b;font-weight: 600;text-transform: uppercase;border-bottom: 1px solid #e2e8f0;padding-bottom: 4px\">\n    Formul\u00e1rios para Pedido de Acesso \u00e0 Informa\u00e7\u00e3o\n  <\/h5>\n  <ul style=\"margin: 0;padding-left: 20px;color: #334155;font-size: 0.95rem;line-height: 1.6\">\n    <li style=\"margin-bottom: 6px\">\n      <strong>Pedido de acesso \u00e0 informa\u00e7\u00e3o \u2013 Pessoa Natural:<\/strong> \n      <a href=\"https:\/\/www.gov.br\/acessoainformacao\/pt-br\/lai-para-sic\/formularios\/form-pedido_pn.doc\" target=\"_blank\" rel=\"noreferrer noopener\" style=\"color: #004a80;text-decoration: underline;font-weight: 600\">DOC<\/a> | \n      <a href=\"https:\/\/www.gov.br\/acessoainformacao\/pt-br\/lai-para-sic\/formularios\/form-pedido_pn.odt\" target=\"_blank\" rel=\"noreferrer noopener\" style=\"color: #004a80;text-decoration: underline;font-weight: 600\">ODT<\/a>\n    <\/li>\n    <li style=\"margin-bottom: 4px\">\n      <strong>Pedido de acesso \u00e0 informa\u00e7\u00e3o \u2013 Pessoa Jur\u00eddica:<\/strong> \n      <a href=\"https:\/\/www.gov.br\/acessoainformacao\/pt-br\/lai-para-sic\/formularios\/form-pedido_pj.doc\" target=\"_blank\" rel=\"noreferrer noopener\" style=\"color: #004a80;text-decoration: underline;font-weight: 600\">DOC<\/a> | \n      <a href=\"https:\/\/www.gov.br\/acessoainformacao\/pt-br\/lai-para-sic\/formularios\/form-pedido_pj.odt\" target=\"_blank\" rel=\"noreferrer noopener\" style=\"color: #004a80;text-decoration: underline;font-weight: 600\">ODT<\/a>\n    <\/li>\n  <\/ul>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h5 class=\"wp-block-heading\"><\/h5>\n","protected":false},"excerpt":{"rendered":"<p>\u26a0\ufe0f Aten\u00e7\u00e3o! Este setor n\u00e3o se confunde com o Servi\u00e7o de Telefonia e Servi\u00e7o de Atendimento ao Cliente\/Consumidor (SAC)! D\u00favidas relativas ao ensino, pesquisa, entre outros, favor contatar diretamente a unidade ou setor respons\u00e1vel. Sobre esta se\u00e7\u00e3o Nesta se\u00e7\u00e3o, s\u00e3o divulgadas informa\u00e7\u00f5es sobre o Servi\u00e7o de Informa\u00e7\u00e3o ao Cidad\u00e3o (SIC), pertinentes ao seu funcionamento, localiza\u00e7\u00e3o [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-698","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ufpr.br\/transparencia\/wp-json\/wp\/v2\/pages\/698","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ufpr.br\/transparencia\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ufpr.br\/transparencia\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ufpr.br\/transparencia\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/ufpr.br\/transparencia\/wp-json\/wp\/v2\/comments?post=698"}],"version-history":[{"count":12,"href":"https:\/\/ufpr.br\/transparencia\/wp-json\/wp\/v2\/pages\/698\/revisions"}],"predecessor-version":[{"id":3330,"href":"https:\/\/ufpr.br\/transparencia\/wp-json\/wp\/v2\/pages\/698\/revisions\/3330"}],"wp:attachment":[{"href":"https:\/\/ufpr.br\/transparencia\/wp-json\/wp\/v2\/media?parent=698"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}